Services from arrival to departure
At ELSA Hôtel Paris, every service has been designed to make your stay easier while preserving what gives the finest Parisian addresses their charm: discretion, attentiveness and comfort.
Our amenities and services
24-hour reception
Attentive service available at any time of day or night.
Concierge
Our team is available day and night to handle your bookings and share their favorite local spots. Preferential rates for the Arc de Triomphe are available at the front desk.
Luggage storage
Make the most of your arrival or departure day: our team will securely store your luggage for hotel guests.
Free Wi-Fi
Secure, high-speed fiber-optic internet access throughout the property.
Minibar
The first restock is on us—a little something to help your stay get off to a smooth start.
Coffee machine & courtesy tray
A Nespresso machine and a glass bottle of filtered water await you in your room, so you can enjoy a hot drink at any time.
Self-service hot drinks
A selection of coffees, teas, and herbal infusions is available all day on the ground floor.
Digital press
Access a wide selection of international newspapers and magazines directly from your smartphone.
Room service
From noon to 11:30 PM, order directly from your phone and have it delivered to your room in minutes, thanks to our partnership with quality Parisian kitchens.
Wake-up service
A personalized wake-up call at the time of your choice; please book by calling the front desk.
Iron & ironing board
Available in your room upon request: simply dial 9.
Lift
Accessible on all hotel floors, up to the 6th floor.
Security
Video surveillance at all entrances, doors locked from midnight: ring the bell and a receptionist will let you in.
Printing
A PC and printer access are available for your use.
Handy extras
Umbrella, sewing kit, dental kit, shaving kit, comb, earplugs, feminine hygiene kit, shoe care kit: little touches designed to make your life easier.
Breakfast
Every morning from 7 a.m. to 10 a.m., our breakfast buffet features a selection of fresh, carefully chosen products: pastries, artisanal breads, seasonal fruits, savory specialties, hot drinks, and fruit juices.
For guests who wish to enjoy a leisurely start to their day, breakfast can also be served directly in your room upon request.
Breakfast hours:
7 a.m. - 10 a.m., with or without reservation
Pricing:
€18 / adult · €10 / child (under 12)
A selection of quality teas, herbal teas, hot chocolate, and coffees is available at your leisure, along with a seasonal drink served in a jar and a water fountain (still and sparkling). Sodas are available for an additional charge.
Living area
Lobby
The living area at ELSA Hôtel Paris is a haven of calm in the heart of Paris. Settle in to work, share a board game (available on site) or simply take time to relax.
Activity booking
Available at any time, our team can organize your Parisian outings: restaurants, shows, exhibitions, guided tours, cultural experiences, or private events. It’s the perfect opportunity to discover Paris just the way you like it.
For your arrivals, departures, or travel within the capital, the ELSA Hôtel Paris team can arrange your transfers to airports, train stations, or any other destination. Whether you need a sedan or a vehicle suited to your group, every trip is carefully organized.
Taxi and transfer booking
Services FAQ
Is the hotel secure?
Yes. The premises are monitored by video surveillance, and the front door is locked after midnight. A receptionist is on duty all night to welcome you.
Do you offer any complimentary travel essentials?
Yes. The front desk provides various everyday items free of charge: umbrellas, sewing kits, dental kits, shaving kits, combs, earplugs, feminine hygiene products, and shoe care kits.
Can I print a document during my stay?
Yes. A computer and a printer are available for your use if needed.
Do you have an elevator?
Yes. The elevator serves all floors of the hotel, up to the sixth floor.
Are bathrobes and slippers provided?
These are available in Superior, Deluxe, and Junior Suite rooms, and can be provided upon request for Business rooms.
Is an iron available?
Yes. An iron and ironing board can be provided in your room free of charge upon request at the front desk.
Can I request a wake-up call?
Yes. Our team can set a personalized wake-up call for the time of your choice.
How does the laundry service work?
Simply drop off your laundry bag at the front desk with the completed form. Drop off before 10 am for same-day return (express service). Drop off before 6 pm for next-day return (standard service).
Does the hotel offer laundry service?
Yes. Standard and express services are available upon request, excluding Sundays and public holidays.
How do I order room service?
You can place your order directly from your room phone.
Do you offer room service?
Yes. Room service is available daily from 12:00 PM to 11:30 PM through our partnership with high-quality Parisian kitchens.
Do the rooms have a coffee machine?
Yes. Each room is equipped with a Nespresso machine, a kettle, and a hospitality tray with a bottle of filtered water.
Is the minibar included?
Your first minibar restock is on us, a little welcome gift for your arrival.
Are hot drinks available all day?
Yes. Tea, coffee, herbal teas, and hot chocolate are available self-service in the lobby throughout the day.
Is Wi-Fi free?
Yes. Secure, high-speed fiber Wi-Fi is available throughout the property free of charge.
Can I leave my luggage before I arrive or after I check out?
Yes. Our luggage storage is available free of charge to hotel guests so you can enjoy Paris freely before you check in or after you check out.
What services does the concierge offer?
Our concierge service is at your disposal to book a restaurant, show, or exhibition, arrange transfers, or share the best local spots in the neighborhood. You can also enjoy discounted tickets for the Arc de Triomphe.
Is the reception open 24/7?
Yes. Our team is available 24/7, day or night, to assist with your requests and support you throughout your stay.
