FAQ

Yes. Our team can book your restaurants, museums, shows, and taxis, or share our favorite Parisian spots with you.

Yes, our luggage storage remains at your disposal free of charge.

The hotel does not have a private parking lot, but several public parking options are located within 300 meters.

Yes. Our team can arrange your transfers to airports, train stations, or any other destination.

Yes. Booking directly ensures you receive our best price guarantee along with exclusive benefits.

ELSA Hôtel Paris does not allow pets.

The ELSA Hotel Paris is accessible to guests with disabilities, with the exception of those with reduced mobility who use a wheelchair.

The hotel has 2 rooms accessible to guests with reduced mobility. However, it has been granted an exemption from wheelchair accessibility regulations; therefore, it is not suitable for guests with motor disabilities that require the use of a wheelchair. We welcome guests with all other types of disabilities.

For any questions regarding your specific needs or to book one of these rooms, please contact us via email at contact@elsa-hotel-paris.com or by phone at +33 (0)1 44 09 26 00. Our team is available 24/7 to assist you.

Yes. We store your luggage free of charge before you check in or after you check out so you can make the most of your time in Paris.

Yes, high-speed Wi-Fi is available free of charge throughout the property. All the information you need will be provided upon your arrival at the hotel. Our front desk team is available day and night should you experience any difficulty connecting.

Yes, an elevator serves all floors of the hotel.

Yes, our team is available 24/7 to assist you throughout your stay, every day of the week. You can reach us by email at contact@elsa-hotel-paris.com or by phone at +33 (0)1 44 09 26 00.

Yes, you can arrive at the ELSA Hôtel Paris at any time, including late at night: our team is on-site 24/7, every day of the week.

Check-in is available from 3:00 PM, with no latest arrival time. To help us prepare for your arrival, we recommend letting us know your estimated arrival time, especially if you are arriving after midnight or if your flight or train is delayed. You can contact us by email at contact@elsa-hotel-paris.com or by phone at +33 (0)1 44 09 26 00.

At Hôtel Elsa in Paris, check-in is from 3:00 PM and check-out is before 11:00 AM.

Rooms are available from 3:00 PM on the day of your arrival. If you arrive earlier, our reception can store your luggage while you wait for your room to be ready. On your departure day, please vacate your room by 11:00 AM; you are welcome to leave your luggage at reception after checking out. Our team is available 24/7 to welcome you and assist you throughout your stay. A form of ID is required upon arrival.

For early check-in or late check-out, please contact us via email at contact@elsa-hotel-paris.com or by phone at +33 (0)1 44 09 26 00. We will review your request based on availability, and a surcharge may apply.

ELSA Hôtel Paris is located at 27 avenue Carnot, in the 17th arrondissement of Paris, less than a 5-minute walk from the Arc de Triomphe and the Champs-Élysées. Its location is perfect for exploring Paris on foot or easily reaching major districts via the metro and RER.

Yes. Thanks to the metro and RER, the Eiffel Tower, the Louvre, Notre-Dame, Montmartre, and the Musée d'Orsay are all quickly accessible.

Yes. Parc Monceau, the Bois de Boulogne, and several tree-lined walkways are easily accessible.

The Champs-Élysées, Avenue des Ternes, and the Poncelet market are just minutes away from the hotel.

About a 15-minute walk or two subway stops away.

The Charles de Gaulle – Étoile station (lines 1, 2, 6, and RER A) is just a few minutes' walk away.

Yes, the Champs-Élysées are just a few minutes away.

The Arc de Triomphe is less than a five-minute walk from the hotel.

Yes, an iron and ironing board are available free of charge upon request.

Yes, every day from 12:00 PM to 11:30 PM.

Depending on the category selected, some rooms can be set up with two single beds.

Yes. Our Deluxe Triple rooms and Junior Suites can accommodate up to three guests.

Yes, subject to availability.

Yes, in the Superior, Deluxe, and Junior Suite categories. They are also available upon request for Business rooms.

Yes.

Yes, all rooms are equipped with a safe.

The first minibar restock is complimentary during your stay.

Yes. All rooms are equipped with a coffee machine, as well as a kettle and a hospitality tray.

Yes, all rooms are equipped with individual air conditioning.

Most of our rooms offer a view of the Arc de Triomphe. The others overlook the rooftops of Paris.

ELSA Hôtel Paris offers 40 rooms across eight categories, perfectly suited for both leisure stays and business trips.

Yes. The premises are monitored by video surveillance, and the front door is locked after midnight. A receptionist is on duty all night to welcome you.

Yes. The front desk provides various everyday items free of charge: umbrellas, sewing kits, dental kits, shaving kits, combs, earplugs, feminine hygiene products, and shoe care kits.

Yes. A computer and a printer are available for your use if needed.

Yes. The elevator serves all floors of the hotel, up to the sixth floor.

These are available in Superior, Deluxe, and Junior Suite rooms, and can be provided upon request for Business rooms.

Yes. An iron and ironing board can be provided in your room free of charge upon request at the front desk.

Yes. Our team can set a personalized wake-up call for the time of your choice.

Simply drop off your laundry bag at the front desk with the completed form. Drop off before 10 am for same-day return (express service). Drop off before 6 pm for next-day return (standard service).

Yes. Standard and express services are available upon request, excluding Sundays and public holidays.

You can place your order directly from your room phone.

Yes. Room service is available daily from 12:00 PM to 11:30 PM through our partnership with high-quality Parisian kitchens.

Yes. Each room is equipped with a Nespresso machine, a kettle, and a hospitality tray with a bottle of filtered water.

Your first minibar restock is on us, a little welcome gift for your arrival.

Yes. Tea, coffee, herbal teas, and hot chocolate are available self-service in the lobby throughout the day.

Yes. Secure, high-speed fiber Wi-Fi is available throughout the property free of charge.

Yes. Our luggage storage is available free of charge to hotel guests so you can enjoy Paris freely before you check in or after you check out.

Our concierge service is at your disposal to book a restaurant, show, or exhibition, arrange transfers, or share the best local spots in the neighborhood. You can also enjoy discounted tickets for the Arc de Triomphe.

Yes. Our team is available 24/7, day or night, to assist with your requests and support you throughout your stay.

Yes. Rooms are equipped with a glass bottle of filtered water, and a water station is available in the common areas.

We prioritize bulk packaging and reusable containers while limiting single-use products.

Yes. A large portion of the products offered at breakfast comes from French artisans and producers.

We prioritize: electricity from renewable sources; water-efficient equipment; waste sorting; reducing individual packaging; eco-friendly cleaning products; and local French suppliers.

Yes. Our establishment is committed to reducing its environmental impact through concrete, everyday actions.

Yes. Please contact our team directly to receive a tailored offer.

Yes, it is about a fifteen-minute walk away.

Yes. We offer preferential rates for companies. Our sales team can put together a personalized quote for you.

Yes. A printer is available at the front desk.

Yes. We offer a secure, high-speed fiber connection.

Yes, every room is equipped with a well-lit desk and chair, along with Wi-Fi access.

Yes. Our lobby is available for informal meetings or work sessions.

Yes. Our location between the Palais des Congrès, La Défense, and the Champs-Élysées is particularly popular with business travelers.

Yes. Our team is here to help you find the products that best suit your needs.

Yes.

Yes. Soy milk is available at the buffet.

Yes. A selection from the buffet can be served directly in your room upon request.

We prioritize French artisans and producers selected for the quality of their craftsmanship.

Our buffet features artisanal pastries, fresh bread, homemade cakes, seasonal fruits, yogurt, cereals, eggs cooked to order, cheeses, cold cuts, fresh vegetables, hot drinks, and fruit juices.

Yes. Several gluten-free products are available every morning.

The buffet is €18 per adult and €10 for children under 12.

Reservations are recommended but not required; feel free to drop by on a whim.

The buffet is served daily from 7:00 a.m. to 10:00 a.m.

ELSA Hôtel Paris offers a unique experience: an intimate boutique hotel with distinctive 1930s-inspired decor, exceptional views of the Arc de Triomphe from many rooms, personalized 24/7 service, and a prime location for exploring Paris on foot in an elegant, tranquil setting.

Yes. ELSA Hôtel Paris takes concrete steps to reduce its environmental impact, including using electricity from renewable sources, reducing single-use packaging, sourcing from French producers, recycling waste, and installing water-saving equipment.

Yes. Our team can arrange various special touches to celebrate a particular occasion: a bouquet of flowers, romantic room decorations, a bottle of wine, a late checkout subject to availability, or even reservations for Parisian activities.

The ELSA Hôtel Paris offers a 24-hour front desk, concierge services, luggage storage, free high-speed Wi-Fi, room service, laundry services, a lounge area with unlimited hot drinks, and a breakfast buffet featuring carefully selected products.

Absolutely. Its proximity to the Palais des Congrès, La Défense, and major public transport links also makes it a highly sought-after address for business travelers.

Yes. With its intimate atmosphere, floral-inspired decor, select rooms with balconies, and proximity to the Champs-Élysées, the ELSA Hôtel Paris is the perfect spot for a romantic getaway.

Yes. Most of our rooms offer a view of the Arc de Triomphe, a true signature feature of ELSA Hôtel Paris.

Some rooms, including several attic rooms and the Junior Suite, feature a balcony or small balcony offering a prime view of the Arc de Triomphe.

Yes. The entire property is strictly non-smoking, including all rooms and common areas, to ensure the comfort of all our guests.

ELSA Hôtel Paris is a 4-star hotel.

The world of ELSA Hôtel Paris blends the elegance of 1930s Paris with a delicate floral aesthetic and touches of Japanese art. Fine materials, soft colors, and carefully curated details create a warm atmosphere, perfect for relaxation.

The hotel is housed in a Haussmann-style building dating back to 1872. Fully renovated in 2021, it retains the charm of Parisian architecture while offering contemporary amenities in a refined setting.

The hotel is named in honor of Elsa Triolet, a French writer of Russian origin, and Louis Aragon, a towering figure in French literature. Aragon spent part of his childhood on Avenue Carnot, just steps from the hotel. Their love story and artistic legacy inspire the poetic spirit that defines ELSA Hôtel Paris today.

Yes. ELSA Hôtel Paris is part of Collection Vesper, a collection of independent hotels that celebrate unique character, strong identity, and personalized service. Each property in the collection has its own personality while sharing the same standards of quality, comfort, and hospitality.

The ELSA Hôtel Paris is an intimate 4-star hotel located just steps from the Arc de Triomphe. Inspired by 1930s Paris and Japanese aesthetics, the hotel offers an elegant, floral, and soothing atmosphere, designed as a true sanctuary in the heart of the capital.